FREEING UP YOUR TIME TO FOCUS ON THE BUSINESS
Outsourced customer support in iGaming means cost savings, rapid scaling without losing quality, and full 24/7 coverage.
WHO ARE THE SHERPAS:
Sherpas are the guides you trust with your life — carrying your gear, your oxygen, and leading you to the summit.
In outsourced support, we do the same: we carry the operational weight, navigate challenges, and ensure a smooth, reliable journey for your customers.
WHAT WE OFFER
One click customer support solution in 1 week.
Effortless customer support - focus on business.
Customer support we will cover, no worries.
Simple, trusted, professional customer support solution bespoke.
ADVANTAGES
Fast setup
24/7 multilingual coverage
Rapid team scaling
Cost-efficient support
Performance-driven approach
High data security standards
LAUNCH - HOW IT WORKS?
INTRODUCTION & STRATEGY
We get to know your needs and requirements, define project goals, and build a tailored strategy that sets the foundation for effective collaboration.
TEAM PREPARATION & TRAINING
Structured onboarding and focused training ensure operators quickly adapt, deliver consistent quality, and follow your standards from day one.
PROJECT LAUNCH
Go-live! The team is fully prepared, and we are ready to represent you with a smooth and confident project launch.
PRICING - INBOUND AGENTS
ENGLISH-SPEAKING AGENT
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per hour - 0 €
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per month 1 190 €
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setup fee - 0 €
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emails, chats, social media support
HINDI-SPEAKING AGENT
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per hour - 0 €
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per month 1 190 €
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setup fee - 0 €
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emails, chats, social media support
SPANISH-SPEAKING AGENT
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per hour - 0 €
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per month 1 190 €
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setup fee - 0 €
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emails, chats, social media support
STARTUP PACKAGE PER MONTH
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setup fee 1000 €
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12 hours/7 days per week coverage
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monthly reporting
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english language support
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emails, chats, social media support
OPTIMAL PACKAGE PER MONTH
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setup fee 2500 €
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5 inbound agents
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24/7 coverage
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weekly reporting
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assigned Team Lead
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emails, chats, social media support